Question: Please help with filling in the chart in part B, thank you. The manager of Perrotti's Pizza collects data concerning customer complaints about pizza delivery.

Please help with filling in the chart in part B,Please help with filling in the chart in part B,Please help with filling in the chart in part B, thank you.

The manager of Perrotti's Pizza collects data concerning customer complaints about pizza delivery. Problem A. Topping is stuck to box lid B. Pizza arrives late C. Wrong topping or combination D. Wrong style of crust E. Wrong size F. Pizza is partially eaten G. Pizza never arrives Frequency 15 37 6 6 9 3 7 a. Choose the correct Pareto chart below to identify the "vital few" delivery problems. O A. B. D. 100% 100% 100% 100% 30 30 01 BA GCD Type of failure BAEGCDF Type of failure BAECD Type of failure ABCDEFG Type of failure b. The manager of Perrotti's Pizza is attempting to understand the root causes of late pizza delivery and has asked each driver to keep a log of specific difficulties that create late deliveries. After one week, the logs included the following entries: delivery vehicle broke down, couldn't make it across town to deliver second pizza in time, couldn't deliver four pizzas to four different customers in time, kitchen b. The manager of Perrotti's Pizza is attempting to understand the root causes of late pizza delivery and has asked each driver to keep a log of specific difficulties that create late deliveries. After one week, the logs included the following entries: delivery vehicle broke down, couldn't make it across town to deliver second pizza in time, couldn't deliver four pizzas to four different customers in time, kitchen was late in producing order, got lost, order ticket was lost in production, couldn't read address on ticket and went to wrong house. Organize these causes into a cause-and-effect diagram. Complete the following diagram. Material Machinery I II Late production Late delivery III IV Scheduling too many deliveries on one trip Not familiar with service area Methods Manpower Match each number in the chart with the corresponding cause. Number Cause 1 II IV Click to select your answer(s) and then click Check Answer. The manager of Perrotti's Pizza collects data concerning customer complaints about pizza delivery. Problem A. Topping is stuck to box lid B. Pizza arrives late C. Wrong topping or combination D. Wrong style of crust E. Wrong size F. Pizza is partially eaten G. Pizza never arrives Frequency 15 37 6 6 9 3 7 a. Choose the correct Pareto chart below to identify the "vital few" delivery problems. O A. B. D. 100% 100% 100% 100% 30 30 01 BA GCD Type of failure BAEGCDF Type of failure BAECD Type of failure ABCDEFG Type of failure b. The manager of Perrotti's Pizza is attempting to understand the root causes of late pizza delivery and has asked each driver to keep a log of specific difficulties that create late deliveries. After one week, the logs included the following entries: delivery vehicle broke down, couldn't make it across town to deliver second pizza in time, couldn't deliver four pizzas to four different customers in time, kitchen b. The manager of Perrotti's Pizza is attempting to understand the root causes of late pizza delivery and has asked each driver to keep a log of specific difficulties that create late deliveries. After one week, the logs included the following entries: delivery vehicle broke down, couldn't make it across town to deliver second pizza in time, couldn't deliver four pizzas to four different customers in time, kitchen was late in producing order, got lost, order ticket was lost in production, couldn't read address on ticket and went to wrong house. Organize these causes into a cause-and-effect diagram. Complete the following diagram. Material Machinery I II Late production Late delivery III IV Scheduling too many deliveries on one trip Not familiar with service area Methods Manpower Match each number in the chart with the corresponding cause. Number Cause 1 II IV Click to select your answer(s) and then click Check

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!