Please help with the following questions:

9. A recent internal review by the HR department at Clearwater Electronics revealed that the accounting department failed to meet the companys yearly targets for affirmative action and equal opportunity hiring. HR looked at the recruiting methods used by the department and has suggested they add recruiting through employment agencies to the hiring process. How can this method help the accounting department increase diversity in its pool of applicants in the future and reach its yearly targets?

1. Employment agencies can deliberately target underrepresented groups for the company.
2. Employment agencies can help the company identify barriers to entry for underrepresented groups.
3. Employment agencies can find potential employees for the company at job fairs and universities.
4. Employment agencies can help the company understand the value employees from underrepresented groups bring.

10. One of the engineers at Clearwater Electronics is a devout Muslim and is required to attend prayer services at his mosque during the day on Friday for a short period. He has asked his direct supervisor in the past if he might take time off, but his supervisor said it would be too inconvenient. The engineer has now asked HR for help in determining if a reasonable accommodation could be made so he can attend the midday prayer service. Which of the following statements would be considered the best reasonable accommodation HR can present to the supervisor?

1. The company could remodel a storage area as a prayer space, which would require at least six thousand dollars for the remodel because of the need for washroom facilities.
2. The company could tell the engineer to pray wherever he can find space and just let his supervisor know when he will be gone.
3. The company could allow the engineer to take his lunch break to attend the prayer service. If he is late returning, he can make up the time at the end of the day.
4. The company could ask another employee to cover for the time the engineer is gone and pay them double for the inconvenience

11. The sales department at Clearwater Electronics is excited about the new salesperson they had just hired. He came highly recommended, having had the highest sales record at his previous employer for the past 10 years. After only three weeks on the job, however, the HR department received a complaint against him. Another complaint was received the next day; both involved insensitive comments the salesperson made about the great tan of the two Hispanic women with whom he worked in the planning and scheduling department. The HR director notified the director of the sales department of her intent to investigate the complaints. The sales director was concerned that the new salesperson would be offended, but the HR director reminded him of Clearwaters zero-tolerance policy for race-based conduct. Which of the following statements describes the best approach the HR director should take to stop this kind of behavior?

1. The HR director should investigate the alleged comments by taking the new salesperson to lunch and telling him that it would be best if he did not talk about the color of the womens skin as it made the women uncomfortable.
2. The HR director should investigate the alleged comments by bringing all three employees together for a meeting where the women could tell the salesperson how uncomfortable his comments made them feel.
3. The HR director should investigate the alleged comments by speaking with all parties. If evidence is found that the salesperson did indeed violate the companys race and color policy, the salesperson should be educated about the policy, and a written warning issued and filed in his personnel file.
4. The HR director should investigate the alleged comments by talking with the new salesperson. In order to not offend him, the HR director should gently tell him that his comments were hurtful, and he should not say anything like that again.

12. Clearwater Electronics sales are increasing rapidly, with a 30 percent increase currently and a projected 70 percent anticipated increase in the near future. In collaboration with production managers, the HR department discussed how best to manage the increased production needs with a minimum number of new hires. It was decided that employees from different departments should be cross-trained to enable them to move from area to area as needed, and a cross-training program is being developed. Which statement best explains why this plan is good for both employees and the company?

1. The plan will help employees see the value of all aspects of the business and how their contribution affects productivity.
2. The plan will help employees gain skills, be effective in multiple areas, and feel valued, and the company will be ready to respond more quickly to demand.
3. The plan will help employees be able to fill in for others when absences occur, such as vacations, family deaths, or medical emergencies.
4. The plan will help employees feel more valued, and they will be more productive employees for the company.