Question: please make a blueprint using the template below In this assignment you will create a service blueprint for a fictional company. To create a blueprint,
please make a blueprint using the template below
In this assignment you will create a service blueprint for a fictional company. To create a blueprint, you need to lay out the process the customer follows to use the service, and the support processes enabling that. Then you need to show the location of potential fail points and excessive wait times. Be sure to include all elements of the blueprint. Your should use PowerPoint to draw your blueprint. There is an example blueprint provided for a different kind of service ("Kendo Spa"). Be sure to follow that example closely. Your blueprint should look very similar (although the content will be different). The fictional company for your blueprint is called Diets to You. Attached you will find a write-up about the business scenario for this company. As you read, ask yourself what the steps are that the customer must take to use this service; and what the support process are within the company in order to enable that. To be clear, you are creating a diagram-not writing an essay. You do not need to be an artist - you are simply drawing lines and boxes with labels. Your subject is a fictional business so there's no background information to look up. Simply focus on the process steps, making logical inferences about what needs to happen. This assignment is worth 5 marks of your final grade. At the end of this assignment you will find a "tip sheet" outlining all of the areas where students sometimes have difficulties. Be sure to read it! The paperboy delivers the paper. The mailman delivers the mail. And Diets to You delivers diet foods - about 900 calories each. So the day begins for 100 dieters who pay on average $75 a week for fresh, low-calorie, low-fat meals delivered to their homes or offices five days a week. Carolyn Adamson began this business in 1991. She and her partner recently ironed out the bugs and began talking to potential franchisers. "I'm surprised I don't have any competition," says Ms. Adamson. The idea seemed so obvious to her, and customers agree. Three years ago, Ms. Adamson and her partner were working as technical writers in an engineering firm, and hating it. "We were both on diets but never had enough time to cook low-cal, low-fat meals at home," she recalled. If only someone delivered fresh food to the door! Advertising such a service in the local newspaper, the two attracted eight customers and quit their jobs to work on the business full time out of a caterer's kitchen they had subleased. Ms. Adamson has not advertised since; for fear of attracting too many customers too soon, but finally she's ready. Ms. Adamson has hired a publicist and expects business to double this year. "I'm eating their breakfast right now," says Charles Baldwin, a cheery-sounding customer of Diets to You. Putting down his blueberry muffin, the referee explained that he signed on two years ago, lost twenty pounds, and never gained them back. The menus only repeat every six weeks and include such fare as lasagna, quiche, soups, Mexican food and pizza. "It's basically not diet food," Ms. Adamson said. "We just use diet ingredients and cut the portions." The meals come in 900 , 1200 and 1600 calorie servings, with no more than 20 percent of the calories coming from fat. The bigger the portion, the more you pay. At the Garcia household, Angela Garcia orders 1200 calorie meals for herself and 1600 for her husband, three times a week. Since both spouses work, she said, "It really fits our lifestyle. For breakfast we had muffins, vanilla yogurt and a pear. Lunch was home-style turkey soup, bagels and fruit. And for dinner we'll be having baked Greek shrimp and noodles in tomato-garlic sauce, broccoli, salad, with lemon cookies for dessert


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