Question: PLEASE POST WORKING OUT THANKS A small technical service centre is operated by one technician. The arrival pattern of customers each day appears to follow

PLEASE POST WORKING OUT THANKS

A small technical service centre is operated by one technician. The arrival pattern of customers each day appears to follow a Poisson distribution, with a mean arrival rate of 20 customers per hour. Customers are served one by one on a FIFO (First In First Out) basis and they are willing to wait for service in the queue. The time it takes to serve a customer is estimated to be exponentially distributed, with an average service time of 2 mins. Note: Give your answer as a number correct to EXACTLY TWO DECIMAL PLACES. Question a: Determine the average size of the queue. Question b: What is the expected time that a customer must wait in the queue? The unit for time is hour, Please DO NOT include the unit in the answer box

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

PLEASE POST WORKING OUT THANKS The men's department of a large store designates a tailor room with a tailor for customer fittings. The number of customers requiring fittings appears to follow a...

Week 3: No Plagiarism No content from other students papers. Post should be in APA 6th edition format, I will need References and in-text citations. This website should be useful for all APA...

Independent Journal of Management & Production E-ISSN: 2236-269X ijmp@ijmp.jor.br Instituto Federal de Educao, Cincia e Tecnologia de So Paulo Brasil Gumus, Seigha; Monday Bubou, Gordon; Humphrey...

Explain why this alternative is the recommendation. Use details here! Sell the company on your idea! Use the case below for help. (PARAGRAPHS) This is the alternative soultion**Merger & Acquisition...

U.S. Copyright Law (title 17 of U.S. code) governs the reproduction and redistribution of copyrighted material. Downloading this document for the purpose of redistribution is prohibited. Chapter 15...

CASE STUDY HOME DEPOT CASE This case has been produced for assessment purposes only. It has been sourced directly from the articles indicated within the bibliography, which are available in the...

Based on the text material and the case material, answer the following questions: Who are Publixs competitors and why would they be likely to take action against Publix? How do you think Publix could...

Please help ASAP Inspiration I drive by many businesses and often see this sign posted on the building, "Beware of guard dog". This can certainly be a deterrent for any thieves. But think about the...

Please I have an article on which the questions come from. Please feel out the form appropriately. Please let me know if you can do a good job on this. I have similar exercise coming. Thanks ARTICLE...

Assign oxidation numbers to each atom in each substance. a. CO b. CO2 c. NiCl2 d. NiCl3

A power station has a maximum demand of 15000 kW. The annual load factor is 50% and plant capacity factor is 40%. Determine the reserve capacity of the plant.

Question 1 5 0 . 5 pts In a very general sense, how do operations managers view inventory? Similar to accounting, as an asset As the tool to ensure marketing managers are happy As a liability as it...

When older adults have difficulty with transportation and communication, or may be reluctant to request needed assistance to which they are entitled, they may be in need of: Group of answer choices...