Please provide very brief, to-the-point answers. A few sentences should be enough. In your answers, please...

Transcribed Image Text:

Please provide very brief, to-the-point answers. A few sentences should be enough. In your answers, please use the concepts and terminology from the class. (a) Wall Street Journal reported on an experiment underway at 70 McDonald restaurants in northern California. It consisted of testing whether to consolidate its multiple waiting lines into just one. What will be your advice to McDonald about what to expect as a result of this move? (b) In Kristen's cookies' original setup, suppose that the roommate is no longer available and you have to perform the roommate's activities. What will be process capacity? (c) Please describe, precisely and briefly, why did Shouldice Hospital decide not to go for Sat operations. (d) In Manzana, suppose RUNS arrive with a due-date attached to them. Given a set of flow-units (including all four types) waiting to be processed, list the factors that you would consider before deciding which flow-unit to process next. (e) In Manzana case, suppose further analysis shows that RUNS have the largest Ca number. How should it change the priority ranking of RUNS out of the four types of flow-units? Please explain in a qualitative answer. (f) Some time ago, TSA tried an experiment for the airport security lines. They dedicated some stations with separate lines for either of three types of arrivals: business travelers, families with kids, any other types not belonging to the first two. TSA asked passengers to self-select themselves into joining one of the lines. Point out pros and cons of this experiment. Please provide very brief, to-the-point answers. A few sentences should be enough. In your answers, please use the concepts and terminology from the class. (a) Wall Street Journal reported on an experiment underway at 70 McDonald restaurants in northern California. It consisted of testing whether to consolidate its multiple waiting lines into just one. What will be your advice to McDonald about what to expect as a result of this move? (b) In Kristen's cookies' original setup, suppose that the roommate is no longer available and you have to perform the roommate's activities. What will be process capacity? (c) Please describe, precisely and briefly, why did Shouldice Hospital decide not to go for Sat operations. (d) In Manzana, suppose RUNS arrive with a due-date attached to them. Given a set of flow-units (including all four types) waiting to be processed, list the factors that you would consider before deciding which flow-unit to process next. (e) In Manzana case, suppose further analysis shows that RUNS have the largest Ca number. How should it change the priority ranking of RUNS out of the four types of flow-units? Please explain in a qualitative answer. (f) Some time ago, TSA tried an experiment for the airport security lines. They dedicated some stations with separate lines for either of three types of arrivals: business travelers, families with kids, any other types not belonging to the first two. TSA asked passengers to self-select themselves into joining one of the lines. Point out pros and cons of this experiment.

Answer rating: 100% (QA)

a If McDonald consolidates its waiting lines into one it may see an overall decrease in customer satisfaction This is because customers may perceive l... View the full answer