Please read help me solve the questions after reading the Negotiation as a seller play roll

Role: Seller

You are the owner of a car dealership in a small town. You took the business over about 2 years ago and things have been going pretty well. You are focused on building a strong presence in the community and a long term relationship with your customers. Your hope for the business is to be the 1^st choice for people in the community for a lifetime of vehicle purchases. Recently, you have invested significantly in increasing your inventory and because of this investment, you have been experiencing a cash flow squeeze. It would be a relief for you if you could close a sale for as much cash as possible. You would really like to move inventory off the lot to get a bit of breathing room on the cash flow front. You also want to ensure you are building a strong client base in the community. As a new business owner you have been thinking a lot about how to generate more business and have been scratching your head about how to best market your business.

On your lot, you have a 2012 Hyundai Elantra you took as a trade in, you paid the owner $9000 and would like to sell the car for at least $12 000 to be able to ease your cash flow issues. The car has 65,000 kms., one owner, no prior accidents and the sticker price is $13 000 which includes a 6 month vehicle warranty. A new grad comes in and is very interested in the car.

A) Explore Interests:

#1) Gather and exchange information

Share all the information you have about the situation

#2) Specify your interests and elicit others

Share what is important to you and ask about the CHEAPBFVs of the persona you are negotiating with

#3) Identify common interests

How to Determine which, if any interests you have in common.

#4) Form neutral goal statement

Come up with a goal statement that follows the formula: We will come up with a solution that meets your needs for X, my needs for Y and our shared interest in Z.

B) Problem Solve & Form Agreement

#1) Generate options

Brainstorm how you could come to a deal.

#2) Determine Suitability of Options

Establish the way you will evaluate those ideas to determine if they work for both parties.

#3) Specify who will do what, where & when

HOw to Create an action plan for how you will execute the agreement

#4) Determine criteria for evaluation

Establish how you will check in on the agreement to be sure it is truly win/win.