Please read the assignment and help me solve the questions below:

Negotiations: Role: Seller

You are the owner of a car dealership in a small town. You took the business over about 2 years ago and things have been going pretty well. You are focused on building a strong presence in the community and a long term relationship with your customers. Your hope for the business is to be the 1^st choice for people in the community for a lifetime of vehicle purchases. Recently, you have invested significantly in increasing your inventory and because of this investment, you have been experiencing a cash flow squeeze. It would be a relief for you if you could close a sale for as much cash as possible. You would really like to move inventory off the lot to get a bit of breathing room on the cash flow front. You also want to ensure you are building a strong client base in the community. As a new business owner you have been thinking a lot about how to generate more business and have been scratching your head about how to best market your business.

On your lot, you have a 2012 Hyundai Elantra you took as a trade in, you paid the owner $9000 and would like to sell the car for at least $12 000 to be able to ease your cash flow issues. The car has 65,000 kms., one owner, no prior accidents and the sticker price is $13 000 which includes a 6 month vehicle warranty. A new grad comes in and is very interested in the car.

Questions:

#1) Express collaborative / team approach

Indicate that you want/ intend to work together collaboratively to resolve the issues.

#2) Confirm time / breaks

Discuss how the negotiation will proceed from a time perspective. How will you handle breaks and running out of time.

#3) Determine authority

Ensure you have decision makers that need to be involved.

#4) Establish guidelines for discussion

Set ground rules for how you will work together.

Stage 2: Define Issues and Set Agenda

#5) Set goal for the session

How to create a big picture goal about what you hope to achieve in the negotiation. At the end of this negotiation, we will....

#6) Clarify issues from both parties

Identify the full list of issues to be resolved.

#7) Form agenda and priorities

Put the list of issues into order in terms of which you will deal with 1^st.