Please read the below-attached case study and answer the following 4 questions in regards to the case study. Each answer should follow a complete reasoning.

Case Study

Marvelous Makeovers (MM) is a thriving upscale dcor business, located in a neighbourhood known for its: rich history; numerous public events; vibrant downtown district; charming bed and breakfast options; and, tourism.

As MM grows, so does their number of employees. MM is finding it more difficult these days to attract a suitable applicant pool to fill vacant positions, as the business continues to expand.

The owners of MM have always maintained a clear vision of their companys future. They believe in their products and choose each piece of merchandise with care. Marvelous Makeovers encourages all employees to regard their customers as guests treated with care and consideration.

MM recognizes that they cannot expect their employees to treat their customers with care, if MM does not treat their employees with care. MM must adjust their current compensation and benefits strategy to align with their business strategy (mission, vision and values). Their compensation and benefits strategy must influence employees to embrace their high standards, stay with the company and to remain engaged. In addition, the strategy should address the challenges associated with attracting applicants and candidates with the right knowledge, skills, abilities and other attributes to help meet MMs business objectives.

Due business expansion (now almost the size of a city block and their recent on-line launch) MM realizes it is more important than ever, to keep the firm specific knowledge within their organization. MM invests a great deal of time and money into onboarding and ongoing the training of their employees.

MM has decided it is time to align their compensation and benefits strategy with their workplace culture. A workplace culture that is currently employing five generations of employees in regular full-time and part-time, and casual (if, when and as needed) positions.

You are a Human Resource Consulting firm hired to create a compensation strategy, which aligns with the organizations strategic goals. MM has provided you the companys vision, mission, and values and has left the development and planning to you.

COMPANY DETAILS:

Currently Marvelous Makeovers workforce design includes 27 jobs and 240 positions, as follows:

Shipper Maintenance Worker Storefront Manager

Receiver Janitor/Cleaner Head Floor Attendant

Purchaser PT Graphic Designer Merchandiser

Cashier PT Interior Designer Data Entry Clerk

Greeter Web Developer Administrative Assistant

Floor Attendant PT Marketing Specialist Operations Manager

Payroll Clerk Special Events Coordinator On-line Sales Support

Office Manager Delivery Driver CEO/Owners

Receptionist Head Cashier

Mission statement

Marvelous Makeovers sources only the best for those who view their homes contents as valued investments, not replaceable and disposable articles.

Vision statement

To share our quality housewares with the world, enhancing the home environment for those who appreciate the occasional top of the line purchase and for those who will not consider anything less.

Values statements

To make the world a more beautiful place, by providing useful-quality items that will stand the test of time, be pleasing to the eye and vended by people who care and are cared for.

Core Competencies

• Well-developed interpersonal skills, ensuring effective dealings with all levels of MM

• Highly developed judgement skills, proactively forming efficient solutions to challenges in a variety of work environments

• Superior customer service skills, maintaining consistently high service standards

• Ability to assist with identifying needs to completion of tasks

• Ability to clarify and prioritize issues, resulting in positive outcomes

• Ability to work as a team player, emphasizing individual growth, active involvement and increased team morale

Current Compensation System

• Hourly pay based on National Occupational Classification rates (lower end of scale)

• Benefits as required by the Province of Manitoba (EI, CPP, and Vacation Pay)

• Flexible hours

Assignment Questions:

1. Create an Employee Value Proposition for MM.

2. Describe the benefits that will apply to the entire workforce and those that will apply to specific workforce segmentations of MM. Explain your response.

3. What role will recognition play in MMs reward program? Provide at minimum four unique and innovative approaches MM can take to reward top performers (you may focus on specific positions or a one size fits all approach). Ensure you consider the companys EVP, Mission, Vision and Values as you construct your response.

4. Base pay

Choose five positions of your choice, from MMs workforce. Create a base pay structure built on current market rates. List the jobs from lowest pay to highest pay.

Job Title	Minimum Pay	Midpoint Pay	Maximum Pay