Please read the following article on Hard Rock Cafe

https://panmore.com/hard-rock-cafe-operations-management-productivity (Links to an external site.)

Find another, similarly successful services company and answer the

following, 1 long paragraph ( 5 to 6 sentences) , double spaced for each question:

1. Describe the company.

2. How is this company similar and how is it different from Hard Rock in terms of

Operations Management.

3. How does the company organize its Operations to ensure success?

4. How does the customer participate in the design of the services?