Please read the following case and answer the questions

D Case: An Ultimatum You are administrative supervisor of the hospital's department of diagnostic imag ing (radiology). The department has been having problems with the special proce- dures area; you have had considerable diffi- culty recruiting and retaining special pro- cedures technologists. You presently have your allotted staff of three such technolo gists, but these people are fully utilized, and at least two of them have recently made comments about staffing being inadequate for the workload. The senior technologist, Carl Smithers, has been especially vocal in his comments about understaffing. Several times, and as recently as Monday of this week, he spoke with you concerning his perception of the need for another technologist. Today,Wednesday the 9th, you received the fol- lowing note from Smithers: "As I suggested I would do in our conversation of Monday this week, I am going on record no- tifying you that additional technologist help must be available by Monday the 21st. If you are unwilling or unable to provide the needed help, I will be unable to continue in my present position beyond Friday the 18th." You immediately called Smithers and said, "Come to my office right now, Carl. We need to talk." Your intent is to come up with some course of action that will take care of the department's needs and keep your se- nior technologist in place.Questions 1. What has Carl Smithers done to his own negotiating position by delivering an ultimatum? 2. Granted, you want to address the prob- lem as soon as possible, but what, if anything, should you have done before sending for Smithers? Why? 3. What are you going to do or suggest doing if available resources continue to forbid adding any new staff? 4.1s there anything positive to immedi- ately come of Smithers' ultimatum? If so, what