Question: Please read the following scenario and answer the question below: Several service representatives are upset that the newly hired representative, with no previous experience, will

Please read the following scenario and answer the

Please read the following scenario and answer the question below: Several service representatives are upset that the newly hired representative, with no previous experience, will be paid $3,000 a year above the usual starting salary in the pay range. The department manager explained that the new hire would not accept the entry-level rate, so it raised the offer. All five representatives currently earn salaries near the top of the scale, $15,000 higher than the recruit, although they all started at the minimum starting salary a few years earlier. All current staff members who are upset by this situation can be seen as an example of: Select one: a. Cognitive alignment b. Employee solidarity c. Emotional contagion d. Affective commitment

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