Please read the mini case study and answer the questions regarding change mangement

5.Why would your recommended actions succeed??

6.What would cause your actions to fail?

7.What questions do you still need answered / researched?

Apex Marketing Services is a Vancouver company that has been in business for 25 years. It is a family-owned company with 25 employees. There are 16 employees between the age of 21 and 32 who have been with the company for an average of 5 years and 9 employees who are over the age of 50 and have over 20 years experience. The company offers public relations and advertising services to real estate companies in Vancouver. In the last three years Apex has been slowly losing customers. So the owners, without first talking to employees, decided on the following change management plan: Starting immediately, all employees will work 10 hours a day, 40 hours a week (4 workdays) instead of 8 hours a day, 40 hours a week (5 workdays). Some will work Monday to Thursday, some with work Tuesday to Friday, and others will work Wednesday to Saturday. Instead of having four separate units at work (research, public relations, advertising, and copy writing with a manager for each), there will now be four teams set up. Each team will have one person each from the old four units, overseen by a "team leader. The term manager" will no longer exist. There is no change of pay for any of the jobs, and no planning training or re-training Answer 1= The change conflict will result when the four separate units of work will be replaced by the four teams and the appointment of the team leader. Secondly, the increase in the working hours from 8 hours a day to 10 hours a day from 4 workdays to 5 works days. Thirdly now the employees will not work as per their routine weeks days, in fact, their working days may be changed Answer 2= the main reason for the conflict was that earlier the employees were working in functional areas but now they are asked to work in the project-based structure where they will be supervised by the team leader and second reason for the conflict will be that now the employees have to work in longer working hours and extended working week and varied working days in the office Answer 3= The change conflict was resulted by the owners of the organization as they implemented all the above-stated policies without taking any feedback and suggestion from the employees or making them aware of the proposed planning before the implementation of the policy. Answer 4= In order to manage the conflict, it is important for the owners to interact with the employees and explain to them the reasons behind the implementation of this policy. They must take the feedback from the employees and explain to them why the proposed policy was important, how it can help both the organization and the individual lemplovees