Question: Please refer to table 12.5, . Then, provide an example of a Saudi Arabian organization that uses a customer-centric structure. Please justify your answer.? TABLE

Please refer to table 12.5, . Then, provide an example of a Saudi Arabian organization that uses a customer-centric structure. Please justify your answer.?

Please refer to table 12.5, . Then, provide an

TABLE 12.5 Comparing Product-Centric with Customer-Centric Structures Organizational Feature Product-Centric Customer-Centric Goal Best solution for customer Best product for customer New products, new features Source of value Customized bundles of products, services, support, education, and consulting Customer teams and segments, customer P&Ls Core structures Product teams, product reviews, product profit centers New-product process Core processes Customer relationship management processes and integration/solutions SOURCE: Adapted from J. Galbraith, Designing the Customer-centric Organization (San Francisco: Jossey-Bass, 2005)

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