Question: Please respond after reading Chapter 4 in the blue book by: Goldstein, Hazy & Lichtenstein, Complexity and the Nexus of Leadership . How did Starbucks

Please respond after reading Chapter 4 in the blue book by: Goldstein, Hazy & Lichtenstein, Complexity and the Nexus of Leadership.

How did Starbucks deal with its expansion to Chicago? To answer, describe the nature of the business challenge that Starbucks faced as it contemplated expansion and some of the things that it was not prepared to confront as an organization. Provide two examples of how the firm dealt with the surprises it encountered. What did they do right? What did they do wrong?

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