Please respond to each scenario under the message. Include a description of the relevant law, your explanation for how the law applies to the situation, and your recommendations for 1) how to handle this particular situation, and 2) how we might avoid such problems in the future. Your responses will give me something to start with when I return to the office. Thanks, recruits! THE MESSAGES Message \#4: From: Roberta Flekman, district manager/stores, NW district Re: Sales associate diversity I have an issue with my stores that I think may also apply to other districts. We have seen an increased diversity in our sales associate and technical service unit populations. My stores have a lot of new talent that is working out great, but we also have increasing numbers of employees whose faiths require practices that are wreaking havoc with our dress code and scheduling. For example, my store managers all have several employees who have given them lists of religious holidays they must observe and, therefore, cannot be scheduled for work. Also, we have employees showing up with a variety of different types of head coverings (e.g., Muslim hijabs, Sikh turbans) and articles (e.g., crosses on necklaces or bracelets) - none of which are allowed by the Franklin dress code. They claim that their religions require them to wear these articles of clothing. Do we have to be responsive to these religious issues, given the way they disrupt store operations? If so, can corporate please redraft the dress code and set scheduling guidelines to help out the store managers with these issues? Thanks for your advice on these matters. YOUR RESPONSE: Please respond to each scenario under the message. Include a description of the relevant law, your explanation for how the law applies to the situation, and your recommendations for 1) how to handle this particular situation, and 2) how we might avoid such problems in the future. Your responses will give me something to start with when I return to the office. Thanks, recruits! THE MESSAGES Message \#4: From: Roberta Flekman, district manager/stores, NW district Re: Sales associate diversity I have an issue with my stores that I think may also apply to other districts. We have seen an increased diversity in our sales associate and technical service unit populations. My stores have a lot of new talent that is working out great, but we also have increasing numbers of employees whose faiths require practices that are wreaking havoc with our dress code and scheduling. For example, my store managers all have several employees who have given them lists of religious holidays they must observe and, therefore, cannot be scheduled for work. Also, we have employees showing up with a variety of different types of head coverings (e.g., Muslim hijabs, Sikh turbans) and articles (e.g., crosses on necklaces or bracelets) - none of which are allowed by the Franklin dress code. They claim that their religions require them to wear these articles of clothing. Do we have to be responsive to these religious issues, given the way they disrupt store operations? If so, can corporate please redraft the dress code and set scheduling guidelines to help out the store managers with these issues? Thanks for your advice on these matters. YOUR RESPONSE