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1 Problem 4 2 America's test kitchens has a food truck outside their Boston location. Patrons can sample the dishes 3 created by the test kitchens. Consider the following data, some of which I found on the site and some 4 of which I just made up for this question. 5 The truck's hours are Tuesday through Thursday 11:00 am to 1:30 pm and two workers staff the truck 6 during that time. On a typical day, they serve 170 customers. 7 The average time to serve a customer is 1.5 minutes 8 On a typical day each server makes a mistake with 2 people's orders. 9 On average a customer waits 3 minutes before service starts. 10 11 Compute the following operations performance measures. 12 13 They serve 170 customers because that is the demand. Assume the number of people turned 14 away due to busyness is negligible. 15 16 a. At what average rate (per hour) does an individual worker serve customers 17 given the demand at the truck? 18 19 b. At what rate could a worker serve customers? 20 21 c. What is the average throughput time for a customer? 22 23 d. What percentage of the customer's time is spent waiting before service begins? 24 25 e. What is the % of time that a worker is idle? 26 27 f. what percentage of the customers experience an error? 28 29 g, on average how many mistakes occur per work week