Question: Please use the seven - step Case Analysis Methdology to evaluate the following Case Study: Shinola Is One to Watch Shinola Watch Company is a
Please use the sevenstep Case Analysis Methdology to evaluate the following Case Study:
Shinola Is One to Watch
Shinola Watch Company is a luxury design brand that sells timepieces, leather goods, jewelry, and more. The Shinola brand dates back to when it was a shoe polish company in Rochester, New York. It operated for nearly years before going out of business in Tom Kartsotis, the founder of Fossil Group, a multibilliondollar watch company, decided to create Shinola Watch Company in with investment group Bedrock Manufacturing. Kartsotiss goal was to create a highquality American watch brand that could compete with Swiss watchmakers at a lower price point. The company introduced its first watch in producing watches and selling them for $ each. The watches sold out in two weeks. Shinola was creating timepieces in a way that hadnt been done in the United States since the s
The companys watch and leather factory is located in Detroit, Michigan. Inside, artisans assemble Shinolas timepieces and other products by hand. The company employs more than people and is committed to delivering the highest quality products. Shinola creates opportunities for its employees with extensive training. Employees meticulously assemble watches by hand. The Shinola team assembles between and watches per day and cuts and sews up to leather watch straps per day. From start to finish, each watch may touch the hands of more than people.
A commitment to quality is at the core of Shinola Watch Company. For example, its watches and leather straps that are produced inhouse are done so using laborintensive methods and custom Italian machinery. For its other leather goods, Shinola partnered with handselected manufacturers to scale production. The watchmaker creates products that last and stands behind its craftsmanship with industryleading guarantees. Shinola offers a limited lifetime warranty of its core watch styles and a bestinclass threeyearlimited warranty on its Detrola Watch Collection.
Shinola has promoted itself as an Americanmade brand and a supporter of Detroit. Its watches are even labeled Detroit However, the companys American pride was called into question when the Federal Trade Commission FTC discovered that some of its watches were made almost entirely out of foreign parts. The FTC is charged with protecting consumers from deceptive advertising. In response, Shinola changed its labeling to read built in Detroit and Swiss & imported parts.
The company has also been criticized for using Detroit as a marketing tool and exploiting the citys hardships to sell watches. Supporters of the company say this is not the case and highlight the fact that Shinola has supported the local economy by adding jobs and helping to make Detroit a cleaner and safer place. However, recently, the company laid off several employees and announced plans to outsource leather design and product development to keep costs down, remain competitive in the watch industry, and clear a path to profitable growth.
Shinolas customers are its top supporters. Notable customers include former Michigan governor Rick Snyder, Oscarwinning director Peter Farrelly, and former presidents Bill Clinton and Barack Obama. Today, Shinola continues to match its highquality timepieces along with a variety of other luxury goods. The company operates boutiques in cities in the United States, Canada, and the United Kingdom along with its own boutique hotel in downtown Detroit.
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
