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Answer the following: 1. In recent years, Google has expanded from internet search across a broad range of internet services, including email, photo management, satellite maps, digital book libraries, blogger services, and telephony. To what extent has Google's strategy focused on its resources and capabilities rather specific customer needs? What are Google's principal resources and capabilities? 2. Many companies announce in their corporate communications: "Our people are our most important resource." In terms of intangible resources, can employees be considered to be of the utmost strategic importance? 3. Apply the approach outlined in the section. "Putting resource and capability analysis to work" to your own business school. Begin by identifying the resources and capabilities relevant to success in the market for business education, appraise the resources and capabilities of your school, then make strategy recommendations regarding such matters as the programs to be offered and the overall positioning and differentiation of the school and its offerings. 4. Microsoft's main capabilities relate to the development and marketing of complex computer software and its greatest resource in its huge installed base of its Windows operating system. Does Microsoft's entry into video game consoles indicate that its strategy is becoming divorced from its principal resources and capabilities? 5. Describe with examples the various types of resources in a firm