Question: point ( s ) possible Bertram's Beer structures its company in such a way as to encourage its most profitable older customers to remain loyal
points possible
Bertram's Beer structures its company in such a way as to encourage its most profitable older customers to remain loyal while also targeting a new generation of customers. What is Bertram's Beer attempting to build?
A Partner relationships
B Customer loyalty
C Share of customer
D Customer lifetime value
E Customer equity
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