PR Sandwich restaurant has three processes: Cashier, Sandwich Making and Drink Preparation. Customers first pay at the
Question:
PR Sandwich restaurant has three processes: Cashier, Sandwich Making and Drink Preparation.
Customers first pay at the Cashier. Every customer then goes to Sandwich Making. After this, 50% of the customers leave while the other 50% goes to Drink Preparation as the following figure shows. The cashier needs 3 minutes to serve a customer. Each sandwich takes 4 minutes to prepare. It takes 3 minutes to prepare one drink. There are 2 cashiers, 4 sandwich makers and 2 drink preparers.
Each customer orders 2 sandwiches. If they go to Drink Preparation, they get 2 drinks.
What is the capacity of the Drink Preparation resource only (in Customer Arrivals / Hour)? Round your answer to nearest whole number.
Business Communication Process and Product
ISBN: 978-0324542905
6th Edition
Authors: Mary Ellen Guffey