Question: Practical question, subject: Lead difficult conversation -Define each of the following and explain how they are important when communicating with others. Verbal communication: Non-verbal communication:

Practical question, subject: "Lead difficult conversation"

-Define each of the following and explain how they are important when communicating with others.

Verbal communication:

Non-verbal communication:

-Leading difficult conversations requires communicating with conviction and empathy. Provide an example of how you would demonstrate these two important characteristics. ?

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