Prepare a $3-4$ Page Proposal for a new Software system that explains the forces driving the change, the ethical considerations behind the proposed change, the risks to the organization of not accepting the proposed change, and the benefits of accepting the proposed change.

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Introduction

External market forces present a tremendous challenge to a healthcare manager. Any changes in society connected to demographics, the government, economics, politics, legislation, and even weather can affect the healthcare industry. This is true on global, national, state, and local levels. An effective manager must stay abreast of current issues, while simultaneously attempting to accurately forecast and prepare for future change.

In addition, there is an overwhelming array of both mandatory and non$-$mandatory regulatory agencies and organizations that control the healthcare system. The organizations can be national, state, or local, and include consumer advocacy organizations as well. They exist as external entities to protect the community and limit the power of the industry in various ways. Healthcare managers have a responsibility to understand, remain updated on$,$ and assure compliance with specific guidelines and regulations in their sector of the industry in order to uphold an outstanding reputation for themselves and their organizations. Strategic planning, development, and implementation of policies and procedures, training of staff, and building a strong organizational culture support this compliance. They also present internal opportunities for effective leaders to model stewardship and fiduciary duty toward the community.

Successful healthcare managers model stewardship and fiduciary duty by reaching outward to serve as advocates for their organization and profession. Active participation in professional organizations is recommended as a strategy to build personal and organizational trust and integrity in the community. The concept of corporate social responsibility $($CSR$),$ based on the business management triple bottom line concept, is embraced by many health care organizations. The ethical perspectives of CSR support healthcare managerial efforts in the development of positive connections and partnerships in the community. This creates social value and is a demonstration of stewardship and fiduciary duty. This could translate locally, nationally, or globally, depending on the type of healthcare organization involved.

In addition to our evolving healthcare reform efforts, three major influential market forces are affecting our current healthcare system. On a fundamental level, the transition from a patriarchal to a managed$-$care system has dramatically changed the delivery of healthcare services. The demographic shift in our population due to the aging of the baby boomers is causing a profound change in the healthcare industry. Public interest in and demand for integrative medicine alternatives and options, especially in terms of surgical and injury recovery, pain management, and cancer treatment, is expanding. Ethical issues and considerations, based on these external market forces, are emerging and forcing organizations and managers to come up with new and effective strategies, policies, and procedures to successfully prevent and address them.

Informational Interview

Identify and contact a moral mentor to interview. The interview offers an opportunity for you to obtain an insider's view of current ethical issues in the healthcare field. This interview also offers you a chance to increase your understanding of ways managers utilize ethical principles and strategic efforts to prevent and address them. Healthcare management professionals are often willing to support a learner's progress through their educational journey by sharing expertise and experience and by discussing the real$-$life application of course concepts and material.

Information Requirements From Interviewee

Link to contact information $($e$.$g$.$ business email$).$ Note: This is not to contact the healthcare professional personally but to verify the validity of information provided. It is for reference only.

Identify position held within the organization and length of employment in the position$/$organization$.$ The interviewee should hold the title of director or higher.

Consider the Following in Your Interview

Formal policies, processes, teams, individuals utilized.

The influence and role of external regulatory policies and regulations.

Influence of external forces.

Influence of internal organizational factors.

Ethical principles and theories.

Role of personal moral integrity in leadership

Required Questions for Interviewee

As a health care manager, what are some pros and cons to health information exchanges $($HIEs$)$ and$/$or electronic health records $($EHRs$)?$

An ethical theory you espouse or support, ethical philosophy.

Share an ethical challenge related to patient health information faced while in this position and how it was resolved.

What role do managers and staff have in protecting patient health information, and what role does personal moral integrity play in this effort?

How does the organization support or undermine potential ethical issues?

Additional Questions

Based on your experience with this course, what other questions do you have for the interviewee? You will need to identify three questions that will further your knowledge and expand understanding of the intricacies of electronic records keeping, ethical obligations management has to patients, staff, and to both internal and external market forces, and$/$or the role regulatory bodies impact maintaining and sharing of records.

Course Reflection

Finally, you will reflect on your most valuable takeaways from this course, identify any immediate or future applicability of your learning to your career, and share what you would like to study further. Please be sure to create a list of resources for future use in your courses and career $($one page$).$

Identify and explore the course materials, learning experiences, or other takeaways that were most valuable.

Consider how this learning experience will impact and influence your career.

Analyze the information, topics, materials, or resources you would like to further explore in the future.

Create an annotated resources list for future use. Use APA formatting to create this references list.

Requirements

Length: $34$ pages. $(23$ pages interview, $1$ page reflection$).$

Written Communication: Written communication should be free of errors that detract from the overall message.

APA Formatting: Resources and in$-$text citations should be formatted according to current APA style and formatting.

Font and Font Size: Arial, $12-$point, double$-$spaced. Use Microsoft Word.

Number of Resources: $35$ scholarly, peer$-$reviewed articles.