• prepare a case study that focuses on communication and planning.
• The case study should be taken from your experiences. It must have an identified management problem; a detailed description of the background; the process used for resolution with a rationale as to why you chose that approach; and the final resolution.

Introduction: This is the opening section that describes the core reason or question behind the case/problem.

Background: Describe events that have contributed and/or impacted the situation related to the problem.

Problem: This section provides the detail of the problem (i.e., persons involved, timeframe, communication, deadlines, etc.). The details are important.

Solution: This is the main section of the case study. It should clearly describe how the manager (you) solved the problem. It can be as detailed as you chose.

Conclusion/Evaluation: This is the summary of all details and events of the case study. It should include recommendations of how you would handle it differently (or not) as you have become a more experienced manager.

(500 words)