Prepare a cyclical work schedule for Mitchell Family Practice in Chapter 7 Problems and Exercises Question 3 using the four-week schedule. Use the number of clinical support staff required for transition into the patient-centered care model, assuming an 85 percent utilization rate and 11 percent fringe benefits.

Chapter 7

1. Relay Health System is in the explorative stages of transforming one of its primary care sites, Mitchell Family Practice, into a pilot patient-centered medical home. The initial focus of the pilot program will be on chronic disease management. An assistant administrator has developed estimates of annual patient visit volume for patients with COPD, diabetes, or hyperlipidemia, as well as annual direct, indirect, and constant hours for the various tasks performed by clinical support staff. As part of the transition into the patient-centered care model, Relay Health System is considering making adjustments to clinical support staff benefit packages, so that fringe benefits would amount to 11 percent of required FTEs. How many additional FTEs would be needed to support the adjustment?

Total Patient Visit Volume Total Direct Patient Care Hours Total Indirect Patient Care Hours Constant Hours 15,325 5,108 7,663 1,040