Prepare a service blueprint for a shoe shine using the steps shown.

Customer arrival

Clean$/$Buff shoes

Open polish

Apply and buff

Visual inspection

Customer pays

Supply storage

Selection and purchase of supplies

Choose the correct service blueprint

A$.$ Under control of customer

Area of service provider and customer interaction

Actions performed away from customer

B$.$

Under control of customer

Customer

arnival

Clea$\frac{n}{B}$uff

shoes

Open

polish

Apply and buff

Visual inspection

Supply storage

Selection and purchase of supplies

Customer

pays

uarr

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