Presume that it has been 24 months since the hotel opened. The recruitment, financial, and service problems were effectively addressed through the work you produced in the first and second assessments. The XYZ corporation now seeks to open a sister hotel in New Zeeland and tasks you, a successfully formed hospitality and tourism professional, to deliver a strategy webinar addressing the corporation’s leadership board by advising them on a three-year strategic plan covering:

help to solve the problem base on 3 things below

• Recruitment and retention of the right staff by reflecting on prior mistakes and challenges.

Service design, delivery and financial strategies, leveraging digital technology solutions relevant to the New Zealand market

. • Preferred leadership style/s of the new manager who should be hired to open, run, and monitor the new hotel’s success.