Problem $18-1$ part C $($Algo$)$

An average of $16$ customers arrive at a service center each hour $($Poisson distributed$).$ There are two servers on duty, and each server can process $20$ customers per hour $($Poisson distributed$).$ Use Table $18-4.$

a$.$ What is the system utilization? $($Round your answer to $2$ decimals.$)$

$$

b$.$ What is the average number of customers in the system $($waiting plus being served$)?($Do not round intermediate calculations. Round your answer to $3$ decimals.

$L_{s}0\mathrm{.}769$ customers

c$.$ What is the average time customers wait in line for service? $($Do not round intermediate calculations. Round your answer to $3$ decimals.$)$

Prey

$3$ of $4$

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