Question: PROBLEM 1 Below the sample of Reverse Logistics in E-commerce. a. Describe the possible criteria of reverse logistics in E-commerce. b. Explain how Reverse Logistics

PROBLEM 1

Below the sample of Reverse Logistics in E-commerce. a. Describe the possible criteria of reverse logistics in E-commerce. b. Explain how Reverse Logistics in E-commerce can affect or fulfil both customer and corporate satisfaction by picturing the possible strategies. Key Components of e-Commerce Reverse Logistics Asset Recovery Restock (Unopened) Returns Policy and Preparation Receiving Inspection and Sorting Repackage For Sale Ship Exchange Issue Credit Return To Vendor Disposition Scrap Customer Satisfaction Corporate Satisfaction

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