Problem $2$: Customer Complaints

Each question in this problem $($Q$5-$Q$8)$ consists of a customer complaint. From the options below, indicate which dimension of customer utility each complaint relates to$.$

a$.$ Ease of use

b$.$ Timing$$

c$.$ Fit

d$.$ Convenience

e$.$ Durability

f$.$ Location

g$.$ Affordability$$

h$.$ Performance

i$.$ Reliability

j$.$ Aesthetics

$5.$

Question $5$

$$I had to spend $27$ minutes on hold before talking to an agent$.$

Status: $[$object Object$]$

$1$ point

$6.$

Question $6$

$$This car is not fuel efficient at all."

Status: $[$object Object$]$

$1$ point

$7.$

Question $7$

$$When I needed a restroom in the amusement park, I had to walk almost a mile."

Status: $[$object Object$]$

$1$ point

$8.$

Question $8$

$$I had this suit tailored for me$,$ but now I realize that the shoulders are too wide."

Status: $[$object Object$]$

$1$ point