Problem Solving Challenge Learning from an Unclear Message This summer you're making some college money by working as a groundskeeper at a local hotel. Recently, you and the other hotel staffincluding the rest of the maintenance crew and the housekeepers-received this written message from the new assistant manager: It has come to my attention that certain standards of quality are not being met by personnel in service positions. For successful operations, it is imperative that we adhere to the service guidelines for staff in each functional area, as set forth by corporate in the training materials that were reviewed during your orientation and onboarding. Be advised that there will be two mandatory training sessions on May 1, one at 4:00 p.m. for daytime employees and the other at 3:00 for the late shift to reinforce your understanding of performance standards. Just as a machine cannot work properly if the pistons are all firing at different times, we cannot achieve our goals if individuals are setting their own criteria for how to serve our guests. I assume that I will see each and every one of you at a training session so that we may move forward with better comprehension of our roles and responsibilities. You're no management pro, but you're sure this is a faulty message. In addition to being bossy and impersonal, it is wordy and difficult to understand. And the key point-that everyone will need to attend a training sessionis buried in the middle of the message. You get to thinking... how would you rewrite this message for a better effect? If only you had a few stylistic pointers to go on