Question: Process Analysis. Standard insurance claims go through four tasks (A, B, C and D) to be fully processed. Employees work in parallel in each task

Process Analysis. Standard insurance claims go through four tasks (A, B, C and D) to be fully processed. Employees work in parallel in each task and each task takes a different time to complete, e.g, 40 employees are assigned to Task A and Task A takes 10 minutes to process for each claim Based on the information given in the table below answer the following questions.

Process Analysis. Standard insurance claims go

a) (6 points) Draw the process flow diagram for this process.

b) (3 points) What is the raw process time for a claim?

c) (12 points) Find the capacity of each task, i.e., the total employee capacity in a task, in claims/hr

Task Number of Employees Time Required in Task 40 10 minutes 10 4 minutes 30 6 minutes 5 minutes 20

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