Process Flexibility High Jumbled Flow. JOB SHOP Process segments loosely linked. (Commercial Printer, Architecture firm) Disconnected Line BATCH Flow/Jumbled Flow but a dominant flow exists. (Heavy Equipment, Auto Repair) LINE FLOWS Connected Line Flow (assembly line) (Auto Assembly, Car lubrication shop) Continuous, automated, rigid line flow. CONTINUOUS Process segments tightly FLOW linked. Low (Oil Refinery) Low High Product High Standardization Low Standardization Variety Commodity Products Few Major Products Many Products One of a kind High volume Low Volume 4. Based on historic data, every month, 4,440 people attempt to buy tickets to watch various movies at a specific cinema in Downtown. The cinema theatre operates 30 days a month, and currently has 40 seats. Based on the average demand for each show time, is this cinema able to accommodate the people hoping to get a ticket? Consider days to be 10 hours, and there are 4 show times a day (3 points). Hint: Find the flow rate per show and take it from there. 5. Which statement below is True, and which one is False? (5 points) Statement True or False? Why? (For the ones you chose as False only) 5-1. Highly specialized resources which allow for a high precision and speed are best to utilize for mass production of standard products 5-2. For a high degree of product variety a low degree of process flexibility is needed. 5-3. Marketing, Finance, and Operations are the 3 core functions of each organization. 5-4. Occupying a differentiated position in the competitive product space requires producing and delivering different product attributes. 5-5. Functional strategies configure and develop business processes that best enable a firm to produce and deliver the products 6. In the process below, as shown, after step 1, 60% of the flow units go through step 2 and 4, and the rest of the original flow units go to step 3. Determine the value of T, 12, and T3. Do not forget to first convert the units if needed before using any value in the formula (6 points). Step 2 Step 4 R1=1,000 60% T2=2 days 14= 120 applications per month Start Step 1 11= 200 End Step 3 13=1001. Choose a process that you have experienced recently, and very briefly explain the 4-5 steps from its beginning to completion. Then for one step of your choice, identify one instance of the each of 6 process components for that step only. The process can be any process, but it must be something you personally have recently experienced (6 points). (5 points) 2. Three firms below have bought expensive manufacturing systems that allow the flexible production and changeover time between products to take place within seconds. Based on the annual report below, which firm is of a better strategic fit, meaning a better match between its process structure and its product output? Explain what makes that company a better performer? (3 points) Firm A Firm B Firm C Number of product types sold 60 25 10 Average sales volume per product 3,500 7,000 100,000 Number of new products 15 5 introduced in past year Hint: This problem only needs concept from Chapter 2 and no numerical calculation is needed. 3. Use the "Process Flexibility vs. Product Variety" graph, and mark the 3 companies above along the diagonal path of the graph, based on where each company approximately fits (3 points) Process Flexibility High Jumbled Flow. JOB SHOP Process segments loosely linked. (Commercial Printer Architecture firm) Disconnected Line BATCH Flow/Jumbled F but a dominant flow (Heavy Equipment, Auto Repair) LINE FLOWS Connected Line Flow (assembly line) (Auto Assembly, Car lubrication shop) Continuous, automated, rigid line flow. CONTINUOUS Process segments tightly FLOW linked. Low (Oil Refinery) Low High Product High Standardization Low Standardization Variety Commodity Products Few Major Products Many Products One of a kind High volume Low Volume 4. Based on historic data, every month, 4,440 people attempt to buy tickets to watch various movies at a specific cinema in Downtown. The cinema theatre operates 30 days a month, and currently has 40 seats. Based on the average demand for each show time, is this cinema able to accommodate the people hoping to get a ticket? Consider days to be 10 hours, and there are 4 show times a day (3 points). Hint: Find the flow rate per show and take it from there