Productivity is influenced more by the operations function than by most other functional areas. Which one of the following best explains the statement?

a. Operations managers have a better rounded knowledge of the business.

b. Operations managers can have considerable impact on both inputs and outputs factors used in productivity measure.

c. Operations managers have taken it upon themselves to improve the nation's productivity problems.

d. In most organizations, operations managers are primarily responsible for

formulating corporate strategy, thereby influencing the performance of other functional areas and the business as a whole.