Professor Hackman was commenting on the effect of a deviant in a long-standing work team. Step back and consider whether a deviant might have a similar effect in the team organization, which does not have long-term or permanent teams. When Hackman refers to the tendency to want too much homogeneity, he is referring to __________________ , a potential disadvantage of teams caused by pressure to _____________________.

a. groupthink

b. social loafing

c. minority domination

Part 2

a. hear contrary ideas

b. minimize effort

c. agree on solutions

Organizations that are committed to providing employee learning and development, but do not have sufficient demand to justify a dedicated in-house learning center _______________________________________________________.

a. can outsource these services

b. cannot be classified as learning organizations

c. are at a competitive disadvantage