Project involves using Service Design Tools $($SDT$)$ to improve an existing service experience $($your choice of a business$)$ by going through the following steps and using the listed tools $($for more information, please watch SDT tutorials on how to improve an existing service experienceDescribe how the user interact with the service, throughout its touchpoints.

Service Blueprint $-$ Map out the entire process of service delivery, above and below the line of visibility

$2.$ Visualize all the actors and components involved in a service delivery.

$$ Offering Map $-$ Describe what benefits a service can bring to its users

Identify a set of guiding principles to inspire the design of a specific service experience.

$$ Value Proposition Canvas $-$ Describe the value offered by the service in simple words

$4.$ Detail the features that need to be developed in the form of user interactions.

$$ Service Roadmap $($Implementation Plan$)-$ Plan the service execution over time, from a minimum set of functionalities to delivering the full experience.

$5.$ Prioritize ideas based on the most relevant success criteria for the project.

$$ Concept Walkthrough $-$ Show a service idea to its potential users or providers through a step$-$by$-$step imaginary tour.