Q$1\mathrm{.}36[1\mathrm{.}5$PTS$)$

FINISH TEST

RBC Electronics is a retailer of electronic appliances. If Sandy does not see or understand the work processes and rules that influence RBC employees' task behaviors and has limited knowledge of the regulations, policies, and resources that affect employees' behavior, then Sandy is most likely a$($n$)$

$$

$$ internal customer

subordinate

external customer

$$ supervisor