Question: Q . 1 Differentiate between the following quality dimensions: - 1 . Product Reliability and conformance 2 . Tangibles and Assurance Q 2 One of

Q.1 Differentiate between the following quality dimensions:-
1. Product Reliability and conformance
2. Tangibles and Assurance
Q2 One of the diming points for continual improvement is to " Create a consistency of purpose toward improvement of product and service with the aim to become competitive, stay in business and provide jobs ", explain this point briefly.
Q.3. According to Feigenbaum there are four major impediments to improving quality. Please outline these points and discuss them briefly.
Q.4. we have seen that there are many dimensions for quality. Why is it important to have that many dimensions of quality. Discuss briefly?

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