Q # 4: Referencing to the Conflict Management Styles, study each of the provided scenarios and recommend the appropriate conflict management style to each scenario. Provide detailed reasoning to support your answers. (8 marks)

4.1. Mark is on a very important call with the Board of Directors when he notices Paul playing video game on his office computer instead of working on the spreadsheets Mark asked him to design this morning.

4.2. Mary is a member of the team exercise the results of which will determine the suitable candidate for the position of Admin Liaison Officer. Utilising her competitive nature, she does want to use all her skills to score the highest and get the job.