Q$6)$ A key learning from the article, "Customer Intimacy and Other Value Disciplines," is:a$)$ Companies should endeavor to master all three customer value disciplines simultaneouslyb$)$ Companies achieve a sustainable competitive advantage by aligning their entire operating model towards delivering one customer value disciplinec$)$ Eliminating friction costs and middle vendors is a key activity for customer intimacy and product leadership type companiesd$)$ Defining value and defining the unique ways in which your customer groups define value is an old method of management that is no longer recommended for modern businessese$)$ Reducing internal costs and transferring those savings on to the customer is the only tangible way of enhancing the customers perceived value of the goods and services received