Q. Develop an Action Plan and Implementation

Provide an Implementation Plan that could be followed if your recommended course of action would be followed.

Prepare immediate, short, and long-term actions that need to be developed to implement solutions to existing problems/opportunities. Remember to indicate who or which department will do what and when. Develop the most effective, efficient, and feasible combination of alternatives to solve the problems within boundaries of the firm's objectives.

Do NOT recommend doing anything, hiring a consultant, or setting up a team or task force to study the situation. You are the consultants or the Senior Executive.

Action & Implementation Plan:

Indicate the Action

Who will implement it?

When?

Cost Impact?

Immediate Actions:

Short Term Actions:

Long Terms Actions:

Answer any questions about the case if required.

Source - Starbucks Corporation - Fighting Racial Bias (Philadelphia Incident)