Q. Reducing setup times will typically result in:

-Complications in scheduling processes

-An increase in average and variance of flow times

-Reduction in averages and variances in flow times

-An increase in lead times to customers

Q. The scientific method for process control (most commonly associated with Walter Shewhart and W. Edwards Deming) includes the following steps:

-Analyze, measure, improve, control

-Check, plan, act, do

-Plan, do, check, act

-Define, measure, analyze, improve