Question: Q: Visit amazon.com and identify at least three specific elements of its personalisation and customisation features. Browse specific books on one particular subject, leave the

Q: Visit amazon.com and identify at least three specific elements of its personalisation and customisation features.

Browse specific books on one particular subject, leave the site, and then go back and revisit the site.

1.What do you observe ?

2. Are these features likely to encourage you to purchase more books in the future from Amazon.com?

Can you please answer these question? thank you

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