Question: Q1: A batch process is more flexible than an assembly line and more efficient than a job shop. a. True b. False Q2: As the

Q1: A batch process is more flexible than an assembly line and more efficient than a job shop.

a. True

b. False

Q2: As the degree of customization decreases, managers have more opportunity to focus on cost and productivity.

a. True

b. False

Q3: In order to shrink the calendar length of a project, it is important to crash activities that are not on the critical path.

a. True

b. False

Q4: Which is not a principle of Total Quality Management?

a. All of these are principles of TQM

b. Continuous improvement

c. Supplier partnerships

d. Lower costs

e. Customer focus

Q5: Six-sigma quality means that there can be a maximum of 3 defects per 1000 opportunities.

a. True

b. False

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