Q1: After working for 4 years as a team member [Credit card complaints department of ADCB] Khawla [ex-ZU] is promoted to the rank of Department Manager.On day 1 as Manager she calls her team of 20 staff and tells them:  ‘work hard, meet all your targets,and I will ensure everyone of you gets a 2 months year-end bonus'. What style is this, based upon what you’ve studied in ‘transformational leadership’?

Answer rating: 100% (QA)

Here Khwala has used inspirational and reward styl... View the full answer