Q1. As a warehouse manager write down the measures you could introduce to assess:

i, the efficiency

ii, the effectiveness of the operation

Q2. What is meant by reverse logistics?

Explain the concept in your own words and identify a typical instance where returned goods may be expected.

b. Explain green distribution

Q3. Discuss how space is often wasted in a typical stores or warehouse.

b. How could you use ABC analysis in your warehouse activities?

Q4. Explain why it is essential that a transport manager need to have a sound knowledge of the law in relation to transport.

b. Identify and explain five (5) areas affecting transport.

Q5. Mechanisation improves space utilisation in stores and distribution.

Evaluate this statement with reference to five (5) types of handling equipment.