Q1

Hendrix Guitars has an employee training program that allows it to manufacture high quality Instruments. As a resource this program is Valuable, Rare but not particularly costly to Imitate. What sort of Competitive Advantage should Hendrix expect from this program?

1. Competitive Parity

2. Temporary Competitive Advantage

3. Sustained Competitive Advantage

4. No Competitive Advantage

Q2

You are a Value Chain analyst brought in to help Paul's Paperclips achieve more profitable performance. You decide to start with Support Activities in the Value Chain leaving Primary Activities for another project. Which of the following employees will you most want to speak to?

1. The Chief Finance Officer

2. The Chief Logistics Officer

3. The Chief Marketing Officer

4. The Chief Operations Officer

Q3

Which of the following is NOT a Primary Activity under Value Chain Analysis?

1. Warehouse Operations

2. Technology Development

3. Order Processing

4. Marketing

Q4

Sometimes it is just difficult to explain why a company has been successful in a given field. Which of the Isolating Mechanisms would this observation fall into?

1. Lack of Objective Data

2. Social Complexity

3. Path Dependence

4. Causal Ambiguity