Question: Q1. What is feedback? How can verbal feedback affect customer encounters? Answer: Q2. Give some examples of nonverbal feedback and explain how they complement the

Q1. What is feedback? How can verbal feedback affect customer encounters?

Answer:

Q2. Give some examples of nonverbal feedback and explain how they complement the verbal message and how they can affect customer interactions.

Answer:

Q3. What are the four spatial distances observed in Western cultures, and for which people or situations is each typically reserved?

Answer:

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