Question: Q20 plz ,write short answer , must be short answer Question 20 2 Points Dana Pastries' top executives meet quarterly to review and evaluate the

Q20 plz ,write short answer , must be short

Q20 plz ,write short answer , must be short answer

Question 20 2 Points Dana Pastries' top executives meet quarterly to review and evaluate the company's performance. They focus on efficiency, quality, customer responsiveness, and innovation measures compared to previously established goals. Specify the controlling step reflected in the case (Write the title of the complete step, not just the step number) [1 mark]. Explain your answer [1 mark]. Use the editor to format your

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