Quality Function Deployment $($QFD$)$ is a structured approach to product and service development that translates customer requirements into specific engineering characteristics. It is often used in manufacturing and service industries to ensure that customer needs are met and that the resulting product or service meets or exceeds expectations. Let's apply QFD to Tealive, a hypothetical bubble tea business.

Step $1$: Identify Customer Requirements $($WHATs$)$

Tealive $2023-$ provide with each reference link

Taste Preferences:

$-$Sweetness level

$-$Tea flavor options

$-$Quality of ingredients

Service Quality:

$-$Speed of service

$-$Friendliness of staff

$-$Cleanliness of the store

Customization:

$-$Toppings variety

$-$Sugar and ice level customization

Ambiance:

$-$Comfortable seating

$-$Aesthetic interior design