Quality is one of the most important factors for companies in their relationship between suppliers and customers.
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- Quality is one of the most important factors for companies in their relationship between suppliers and customers. In fact, quality is so critical that today's executives question whether their companies should be participating in global sourcing as many global suppliers are not able to meet quality requirements (Brockwell, 2011). Positive relationships between quality management and supply chain management exist. To begin, quality management improvements in reducing process variation directly impact several supply chain performance measures. With continuous quality management improvement, defects - and therefore, process and production variation, are reduced. In turn, as consistency in the supply chain improves due to the variation reduction, cycle times are reduced (the time between two successive replenishments) and on-time delivery improves (Flynn & Flynn, 2005). With this regard,
- Discuss the importance of quality management in any business’s supply chain.
- Determine any five (5) factors that contributed to quality being an organizational priority.
Related Book For
Management Accounting Information for Decision-Making and Strategy Execution
ISBN: 978-0137024971
6th Edition
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young
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